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Privacy & Security

Privacy policy

This page details how Massel.com.au uses and shares your information. We take your privacy extremely seriously. Please note that when visiting Massel.com.au you are accepting the practices described in this Privacy Notice.

What personal information does Massel.com.au gather?

Here are the types of information we gather.

  • Information you give us: We receive and store any information you enter on our web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, fulfilling your order, and communicating with you.
  • Automatic information: We receive and store certain types of information whenever you interact with us. We use cookies, and we also receive information when your web browser accesses massel.com.au or when you interact with advertisements and other content served by or on behalf of massel.com.au on other web sites.

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

  • E-mail: We receive a confirmation when you open e-mail from massel.com.au, if your computer supports such capabilities. We use this information to help us make our e-mails and e-newsletters more useful and interesting to you.

Does Massel.com.au share your information?

We do not sell our customers’ information to third parties. We share customer information only as described below.

  • Third-party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protection of Massel.com.au: We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of massel.com.au, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
  • With your consent: In the unlikely event that we might wish to share your information with a third party in a way not detailed above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share your information.

Security of cardholders’ account data

Massel.com.au uses Authorize.Net’s Payment Gateway service, which allows us to store sensitive customer data on their PCI-compliant servers, thus further reducing risk to our customers’ data security.

Authorize.Net use 128-bit Secure Sockets Layer (SSL) and are compliant with a number of government and industry security initiatives.

Authorize.net is compliant with the Payment Card Industry Data Security Standard (PCI DSS). These are a set of comprehensive data security requirements developed by the major credit card providers. Authorize.net meets the following PCI-requirements.

They maintain a secure network

  • Requirement 1 – Install and maintain a firewall configuration to protect cardholder data
  • Requirement 2 – Do not use vendor–supplied defaults for system passwords and other security parameters

They protect cardholder data

  • Requirement 3 – Protect stored cardholder data
  • Requirement 4 – Encrypt transmission of cardholder data across open, public networks

They maintain a vulnerability management program

  • Requirement 5 – Use and regularly update anti–virus software
  • Requirement 6 – Develop and maintain secure systems and applications

They implement strong access control measures

  • Requirement 7 – Restrict access to cardholder data by business need–to–know
  • Requirement 8 – Assign a unique ID to each person with computer access
  • Requirement 9 – Restrict physical access to cardholder data

They regularly monitor and test networks

  • Requirement 10 – Track and monitor all access to network resources and cardholder data
  • Requirement 11 – Regularly test security systems and processes

They maintain an information security policy

  • Requirement 12 – Maintain a policy that addresses information security

At Massel we are...

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